monday.com

Add monday.com Item Update

Posts an update on an existing monday.com item.

Unverified

What the model is told

Add an update (comment) to a monday.com item using its item id. Use it to record new information from the customer. Tell the customer the note has been added.

Request

POSThttps://api.monday.com/v2

Headers

  • Content-Typeapplication/json
  • AuthorizationYOUR_MONDAY_API_TOKEN
  • API-Version2026-10

Body

{
  "query": "mutation ($itemId: ID!, $body: String!) { create_update(item_id: $itemId, body: $body) { id } }",
  "variables": {
    "itemId": "{{itemId}}",
    "body": "{{updateText}}"
  }
}

Parameters

  • itemId stringThe id of the monday.com item.
  • updateText stringThe update text.

Engage payload

{
  "source": "VOICE_AI",
  "tool": {
    "id": "349ab9e8-a2ed-4d4e-80e8-0b5f3d87969c",
    "type": "HTTP_REQUEST",
    "label": "Add monday.com Item Update",
    "name": "add_monday_com_item_update",
    "customName": false,
    "description": "Add an update (comment) to a monday.com item using its item id. Use it to record new information from the customer. Tell the customer the note has been added.",
    "parameters": [
      {
        "name": "itemId",
        "type": "string",
        "description": "The id of the monday.com item."
      },
      {
        "name": "updateText",
        "type": "string",
        "description": "The update text."
      }
    ],
    "config": {
      "endpoint": {
        "method": "POST",
        "url": "https://api.monday.com/v2"
      },
      "headers": [
        {
          "name": "Content-Type",
          "value": "application/json"
        },
        {
          "name": "Authorization",
          "value": "YOUR_MONDAY_API_TOKEN"
        },
        {
          "name": "API-Version",
          "value": "2026-10"
        }
      ],
      "body": "{\n  \"query\": \"mutation ($itemId: ID!, $body: String!) { create_update(item_id: $itemId, body: $body) { id } }\",\n  \"variables\": {\n    \"itemId\": \"{{itemId}}\",\n    \"body\": \"{{updateText}}\"\n  }\n}",
      "timeout": null
    }
  }
}

IDs are regenerated on every copy.