Create monday.com Item

What the model is told

Create an item on a monday.com board for the team to follow up. Use a short name that includes the customer's name and request. Confirm with the customer before calling. Tell them it has been logged. The response includes the item id.

Request

Headers

• Content-Typeapplication/json
• AuthorizationYOUR_MONDAY_API_TOKEN
• API-Version2026-10

Body

{
  "query": "mutation ($boardId: ID!, $itemName: String!) { create_item(board_id: $boardId, item_name: $itemName) { id } }",
  "variables": {
    "boardId": "YOUR_MONDAY_BOARD_ID",
    "itemName": "{{itemName}}"
  }
}

Parameters

• itemName stringThe item name.

{
  "source": "VOICE_AI",
  "tool": {
    "id": "f1e69ac6-c91d-4a49-a4ef-0dc9720f2f99",
    "type": "HTTP_REQUEST",
    "label": "Create monday.com Item",
    "name": "create_monday_com_item",
    "customName": false,
    "description": "Create an item on a monday.com board for the team to follow up. Use a short name that includes the customer's name and request. Confirm with the customer before calling. Tell them it has been logged. The response includes the item id.",
    "parameters": [
      {
        "name": "itemName",
        "type": "string",
        "description": "The item name."
      }
    ],
    "config": {
      "endpoint": {
        "method": "POST",
        "url": "https://api.monday.com/v2"
      },
      "headers": [
        {
          "name": "Content-Type",
          "value": "application/json"
        },
        {
          "name": "Authorization",
          "value": "YOUR_MONDAY_API_TOKEN"
        },
        {
          "name": "API-Version",
          "value": "2026-10"
        }
      ],
      "body": "{\n  \"query\": \"mutation ($boardId: ID!, $itemName: String!) { create_item(board_id: $boardId, item_name: $itemName) { id } }\",\n  \"variables\": {\n    \"boardId\": \"YOUR_MONDAY_BOARD_ID\",\n    \"itemName\": \"{{itemName}}\"\n  }\n}",
      "timeout": null
    }
  }
}

IDs are regenerated on every copy.