Jira

Move Jira Issue to Fixed Status

Moves an issue to one agreed status, such as Done.

Unverified

What the model is told

Move a Jira issue to the agreed status, for example when the customer says the problem is solved. Only use an issue key the customer has given you, and confirm with them first. A successful call returns HTTP 204 with no content; a 400 means the transition is not available from the issue's current status.

Request

POSThttps://YOUR_DOMAIN.atlassian.net/rest/api/3/issue/{{issueKey}}/transitions

Headers

  • Content-Typeapplication/json
  • AuthorizationBasic YOUR_BASE64_EMAIL_AND_API_TOKEN

Body

{
  "transition": {
    "id": "YOUR_TRANSITION_ID"
  }
}

Parameters

  • issueKey stringThe Jira issue key, for example SUP-123.

Engage payload

{
  "source": "VOICE_AI",
  "tool": {
    "id": "13e27dc8-965a-4a64-94f7-8ed5be4c3f8e",
    "type": "HTTP_REQUEST",
    "label": "Move Jira Issue to Fixed Status",
    "name": "move_jira_issue_to_fixed_status",
    "customName": false,
    "description": "Move a Jira issue to the agreed status, for example when the customer says the problem is solved. Only use an issue key the customer has given you, and confirm with them first. A successful call returns HTTP 204 with no content; a 400 means the transition is not available from the issue's current status.",
    "parameters": [
      {
        "name": "issueKey",
        "type": "string",
        "description": "The Jira issue key, for example SUP-123."
      }
    ],
    "config": {
      "endpoint": {
        "method": "POST",
        "url": "https://YOUR_DOMAIN.atlassian.net/rest/api/3/issue/{{issueKey}}/transitions"
      },
      "headers": [
        {
          "name": "Content-Type",
          "value": "application/json"
        },
        {
          "name": "Authorization",
          "value": "Basic YOUR_BASE64_EMAIL_AND_API_TOKEN"
        }
      ],
      "body": "{\n  \"transition\": {\n    \"id\": \"YOUR_TRANSITION_ID\"\n  }\n}",
      "timeout": null
    }
  }
}

IDs are regenerated on every copy.