All vendors
ServiceNow
Raise and update incidents and requests.
Add Comment to ServiceNow Incident
ServiceNow · Ticketing and helpdesk
Adds a customer-visible comment to an existing ServiceNow incident.
UnverifiedAdd Work Note to ServiceNow Incident
ServiceNow · Ticketing and helpdesk
Adds an internal work note to an existing ServiceNow incident.
UnverifiedCreate ServiceNow Incident
ServiceNow · Ticketing and helpdesk
Raises a new incident in ServiceNow.
UnverifiedGet ServiceNow Access Token
ServiceNow · Authentication
Gets the access token the other ServiceNow tools need. The bot calls this first.
UnverifiedGet ServiceNow Incident Status
ServiceNow · Ticketing and helpdesk
Looks up one ServiceNow incident by its number and returns its state.
UnverifiedRaise ServiceNow Incident Urgency
ServiceNow · Ticketing and helpdesk
Sets an existing ServiceNow incident to high urgency.
Unverified