Freshdesk

Create and update support tickets.

Add Note to Freshdesk Ticket
Freshdesk · Ticketing and helpdesk
Adds a private internal note to an existing Freshdesk ticket.
Unverified
Create Freshdesk Ticket
Freshdesk · Ticketing and helpdesk
Opens a new support ticket for a customer in Freshdesk.
Unverified
Get Freshdesk Ticket Status
Freshdesk · Ticketing and helpdesk
Looks up one Freshdesk ticket by its ID and returns its status and priority.
Unverified
Mark Freshdesk Ticket Urgent
Freshdesk · Ticketing and helpdesk
Raises an existing Freshdesk ticket to urgent priority.
Unverified